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Review: Just Go Holidays

Specialist Holiday - Non-escorted tour

London, United Kingdom

Just Go! Holidays

  • By SilverTraveller Honey

    1 review

  • January 2016
  • Adult family
  • Culture / Sightseeing

32 people found this review helpful

I went on my first coach trip (I am 57) with my elderly mother to see the Cirque du Soleil at the Royal Albert Hall in London, which included an overnight stay. I have to say it will also be my last coach holiday with this company. We boarded the coach in Weymouth which is on the south coast and after picking up others on the way up to London we headed for our hotel. Here is where the company made a mistake in my view as they had booked us into a hotel in Harlow, which is the complete opposite side of London to where we were coming from. Thus we had a very long trip around the M25 to get to our hotel. We then had a couple of hours before getting back on the coach to head to central London to see the show. This took about 2 hours with road works and the fact that we were quite a way out from the centre. Show was brilliant (highly recommend Cirque du Soleil) but then back on the coach for another couple of hours to get back to our hotel (hotel was fine). The next day we were supposed to get some free time in London but as the journey to the centre of London took 3 hours!!! We had just an hour to grab a bite to eat before heading back to Weymouth. My poor mum’s legs were aching considerably by the time we got back home as we had spent a very long day in a coach with just one hour in London and half an hour in a service station. Not my idea of fun. Whilst I appreciate Just Go Holidays have to keep cost down so use hotels outside of London, why could then not use one to the South of London, which would have saved considerable travel time. As it was, i think it would have been quicker if we had stayed in Southampton! I wrote to complain and they said they would pass on my comments to the Tour Planning Team but no guarantee this won’t happen again, so be warned!

32 people found this review helpful

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This review is solely based on the opinion of a Silver Travel Advisor member and not of Silver Travel Advisor Ltd.

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Other Members' Thoughts - 4 Comment(s)

  • ESW
    about 3 years ago
    That is a useful comment applegroupie - two bad experiences does make you think...
  • applegroupie
    about 3 years ago
    @Honey Just read your review. Sorry your trip to London was let down by Just Go's bad organisation. I know hotels in central London are expensive but they could have booked you into a hotel on the outskirts of SW London which would be much nearer to the Albert Hall than Harlow. Also, there are Premier Inns everywhere. I just looked at Premier Inn's site and they currently have rooms from £69/night at London Westminster which is not a king's ransom and that's per room, not per person. I hope your mum has recovered from her eventful journey. I also had a bad experience on our coach journey to Emmerdale with Just Go Holidays. My review Emmerdale Tour by coach posted yesterday.

  • Honey
    almost 4 years ago
    No, we only got the paperwork for the trip about a week before departure. I did glance at the name of the hotel, but didn't give it another thought as this was my first coach trip and I assumed the travel firm would have the trip well planned regarding the location of the hotel and travel time of its passengers. There was quite a few people on the coach not happy and even the bus driver was bemused by the location of the hotel.
  • ESW
    almost 4 years ago
    Did you know the location of the hotel when you booked the trip?