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Review: Trailfinders

Travel Service - Tour Operator/Travel Provider

London, England, United Kingdom

Journey to South America

  • By SilverTraveller antheaholloway

    11 reviews

    Ribbon

  • March 2015

169 people found this review helpful

We recently went on a Holland America cruise from Valparaiso in Chile to Buenos Aires in Argentina. We used Trailfinders to arrange it all for us and they did a superb job.

They booked our British Airways flights from London to Santiago, via Madrid and from Buenos to London and did it at a time of the BA sale so we saved a great deal of money there.

They also booked a hotel for 2 nights in Santiago and a vineyard tour while we were staying in Santiago.

When we arrived in Santiago, a representative was there to meet us at the airport and he took us to a waiting car complete with driver and we were driven to our lovely hotel in Santiago while the rep described the sights of the city as we passed by. The hotel (Hotel Orly) was in a beautiful district of Santiago and within walking distance of parks and shops. Refreshments were available 24 hours a day and a beautiful buffet breakfast was all included.

The next day a car complete with driver and another rep came to the hotel and took us to the Santa Rita vineyard where we had a super tour (English speaking guide) as we were the only 2 people on it! We visited a wonderful museum on the vineyard premises, sampled various types grapes and wine and then had lunch in a superb restaurant with different Santa Rita wines with every course. The driver and guide waited discreetly out of sight throughout and when they were sure we had experienced everything, they took us back to the hotel.

The next day a car arrived at the hotel and the driver drove us all the way to Valparaiso and made sure that our luggage was taken care of by the cruise personnel and that we knew where to go to board the ship.

The cruise was fantastic (another review coming up about that!) and when we eventually left the ship at Buenos Aires another car was at the cruise terminal and we were driven to the airport – some 45 minutes away.

Trailfinders arranged all of this for us and everything went without a hitch. They telephoned us a week before departure to make sure that we had all the necessary documents etc. They had already advised us about medical matters etc and sent us vouchers for all the transfers and so on and nothing was too much trouble for them. It sounds like a very bespoke sort of holiday but the costs were not great and we were extremely pleased and surprised.

Their knowledge of South America was excellent and they did not push us in any way but their suggestions were always good and relevant. For sorting out a holiday like this I would thoroughly recommend Trailfinders and we shall definitely use them again.

169 people found this review helpful

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This review is solely based on the opinion of a Silver Travel Advisor member and not of Silver Travel Advisor Ltd.

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