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Review: Riviera Travel

Travel Service - Tour Operator/Travel Provider

United Kingdom

Organised Tour of Florence & Tuscany

  • By SilverTraveller BBSomerset

    1 review

  • Jun 2013

154 people found this review helpful

This was a group of approx. 50 people – mostly retired between the ages of 60 to 85. We spent 3 nights in Florence (b&b) & 4 nights (half board) in Volterra. Firstly I would like to say that the tour operator (Matt) was superb. He always provided us with sufficient information – both verbally and with maps, leaflets etc. He also had many anecdotes to pass the time away whilst on the coach trips, without being intrusive. Our Florence hotel was changed a few days before departure (due to overbooking) from the east of Florence to the west side. The hotel was about a 20 minutes walk from the main attractions and a bit too far out. The standard of hotel was very good and staff extremely helpful. The Park Hotel in Volterra was much more laid back with a lovely swimming pool and again helpful staff. A pity we didn't get a view of the beautiful countryside. All trip that were organised were excellent and we had extremely interesting & knowledge city guides – both in Florence & Sienna. The downside for us was that it was so very organised. On arrival at Florence airport we were told we had an allocated seat on the coach that had to be kept all week. (we were at the back) On arrival at the Park Hotel in Volterra we had to state whether we wanted our dinner at 7.30pm or 8.00pm and stick to that for the 4 days. Furthermore we had to then sit on tables of 6 or 8 people and again stay with those people for the 4 nights. We felt this was taking organisation too far. Overall it was a good holiday & we saw all the things we wanted to, but perhaps for us it was too organised as we like a more relaxed approach when on holiday.

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This review is solely based on the opinion of a Silver Travel Advisor member and not of Silver Travel Advisor Ltd.

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