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Review: Jet Airways

Airline

I'm leaving ..on a JET plane ...

  • By SilverTraveller comperbee

    3 reviews

  • Feb 2012
  • Heathrow
  • Mumbai ..then onto Goa
  • Husband
  • Economy

13 people found this review helpful

Our first time using Jet. The airline itself was fine..clean comfortable plane with good leg room. But I found the on-line check-in was not good. When you first log-in it doesn't show if you've been allocated any seats, once I'd chosen the seats (4 of us but I couldn't get us all together only 2 and 2 ) I printed out the boarding passes. It wasn't until we got to Heathrow that I found it had changed the seats to different ones! What a waste fo time! The flight form London to Mumbai took about 9 hours and we were given one hot meal ( Indian) and one sandwich meal with free drinks including alcohol with main meal. You could get free water and crisps the remainder of the time. Cabin staff were there..not good or bad just did their job. Now.. the fun started at Mumbai airport where we had a stopover of about 3 and half hours. Once landed it took over two hours to get to the point where we were awaiting the info of which gate we'd be boarding to go onto Goa! The time's taken up by a 20 min bus ride…collecting our suitcases.. and having them go through check after check (I lost count and just followed everyone like sheep!) Remember to get luggage tags at check-in for hand luggage as these HAVE to go on any item/bag that you're taking on the plane and this also HAS to be stamped as you go through the security check ..men in one queue and women in another. If you don't have it stamped you will not be able to get on the plane and have to go back..as I found out! On return from our holiday to Goa..you don't have to collect your luggage at Mumbai. But slightly different is you do have to get a ticket to be able to get on a bus to take us to International departures. This stopover seemed better and only took about 75 mins and then we were in Duty Free, One thing I would advise is…you need at least a 3 hour stopover in Mumbai on the outward flight due to all the checks!

13 people found this review helpful

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This review is solely based on the opinion of a Silver Travel Advisor member and not of Silver Travel Advisor Ltd.

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Other Members' Thoughts - 1 Comment(s)

  • DawlishDavid
    over 4 years ago
    yes i would agree with the review ,jet airways never again ,very poor