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Review: Thomson Airways

Airline

pushy

  • By SilverTraveller lynn-myint-maung

    6 reviews

  • Dec 2011
  • Economy
  • Partner
  • tenerife south
  • manchester

133 people found this review helpful

I go abroad several times on shoulder months and always book my own flights. I haven't flown with Thomson before this trip so wasn't prepared for their insistence on phoning both my landline and mobile attempting to sell up before the trip, first foreign exchange and then events in Tenerife itself. I complained to the local Thomson branch who phoned my landline saying that as I have call preference, they shouldn't be cold calling selling to me. I was told that I must have agreed to these calls but when I look at their terms and conditions, I can't see where I might have agreed to this. I have emailed customer services and received no reply. When we are abroad and have the mobile with us, any more calls to sell up cost us money to even to open and our mobile doesn't tell us who is ringing so we feel obliged to check in case it's an important call. No other airline, budget or major has done this before and this will make me think twice before using Thomson again. 

133 people found this review helpful

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This review is solely based on the opinion of a Silver Travel Advisor member and not of Silver Travel Advisor Ltd.

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