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Review: Indigo Car Hire

Travel Service - Car hire

United Kingdom

Good, comprehensive service with no surprises

  • By SilverTraveller Ian.Waugh

    214 reviews

    Ribbon Ribbon Ribbon Ribbon

  • 2012

83 people found this review helpful

Used Indigo for the first time, on recommendation from a friend. Based in the UK, they arrange car hire in many countries including, for our visit, Florida, USA.

The website was very clear regarding choice of car and what was covered – including having no insurance/CDW ‘excess’; full tank of fuel; and two drivers. Everything except ‘glass, undercarriage and tyre damage’ was included in the price (we’ve been caught out in the past when told ‘everything’ was included, to arrive in Flordia to be asked for an ‘administration’ fee!).

I can understand the few items not included in the stated price, as it’s easy to damage tyres and/or undercarriage by bad driving/parking (not sure about the glass, unless it’s from a robbery after leaving luggate visible in the car?) – but took the additonal option to cover those for our peace of mind.

Biggest selling point, other than what I thought was a good price, was the ease of using their website – and their personal email contact asking whether everything was ok, even after we’d committed.

Will certainly use Indigo again.

83 people found this review helpful

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This review is solely based on the opinion of a Silver Travel Advisor member and not of Silver Travel Advisor Ltd.

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