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Review: US Airways

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US Airways to Puerto Rico - a trip of two parts

  • By SilverTraveller Rambling-Rose

    1 review

  • Jan 2014
  • Manchester
  • San Juan, Puerto Rico
  • Solo
  • Economy

111 people found this review helpful

I booked easily through Ebookers, but had difficulty checking in online on the US Airways site, as this system kept saying (wrongly) that I did not have an ESTA (entry requirement for the USA). Also, it was sometimes unclear what was needed in some information boxes on the online check-in, for instance phone numbers and international codes. So, I had to check in at the airport, and made sure I arrived early to do so. The US Airways transatlantic flight from Manchester to Philadelphia was comfortable and, as it wasn't full, had plenty of room to spread out. The staff were very good humoured and helpful. The food was included, and good for airplane food. There was plenty of it, with a choice of meat or vegetarian for lunch. There was a big choice of films to watch, only let down by the poorly connecting headphones which tended to give intermittent sound. If you have your own headphones that might be the answer. The second leg, from Philly to San Juan, was a much smaller plane, with refreshments for purchase only. It was an hour and a half late, too, which, on top of a 4 hour 'lay-over' in Philly, was a bit frustrating. However we were kept well informed of the delay. The quality of the second flight was definitely lower but passed without incident and the staff were good. Again the flight was not full, so there was room to spread. On the return journey there was a larger plane from San Juan, perhaps because it was midday flight, there were no big hold -ups, and the overnight transatlantic flight arrived 45 mins early, after leaving Philly 15 mins late! The return flights were uneventful andof similar quality to the outgoing flights. The overnight leg wasquiet, though there was not much recline on the seats, so a neck pillow was essential.

111 people found this review helpful

This review is solely based on the opinion of a Silver Travel Advisor member and not of Silver Travel Advisor Ltd.

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