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Review: Turkish Airlines

Airline

Miles and Smiles?

  • By SilverTraveller Ian.Waugh

    214 reviews

    Ribbon Ribbon Ribbon Ribbon

  • Mar 2012
  • Birmingham, England
  • Baku, Azerbaijan
  • Solo
  • Economy

46 people found this review helpful

Miles and smiles is the name of Turkish Airlines ‘frequent flyer’ programme and so, when I took my first ever flight with them last week I was pleased to find myself smiling. First because, shortly after take-off, a stewardess came round with a tray of Turkish Delight – and then when they came round again with a printed menu (remember when that used to happen on all airlines?). On the subject of menus – when you do your online booking there’s a drop-down menu choice for ‘special’ meals, with a very comprehensive choice including: Non-vegetarian (beef-free) Hindu meal; Low fat, Low salt, Low calorie, and Low lactose meals; Seafood meal; Kosher meal; Moslem meal; Vegetarian Raw Meal, Vegetarian Jain meal, Vegetarian Lacto-ovo meal, Vegetarian Oriental meal, and Vegetarian Vegan meal. Oh yes – and a meal that’s called ‘bland’ meal, which I couldn’t resist trying on my final flight – and it turned out to be a nice piece of poached codfish, with sauted vegetables and parsley potatoes. Apologies if I’ve missed any! I flew Birmingham–Istanbul then Istanbul–Baku, returning later that week in the reverse order, so four flights in a week using this airline that was voted ‘best in Europe’ in 2011 and 2012. All four ‘planes, in economy class, had a seat pitch of 31” which, although better than Ryanair or easyJet, is still towards the lower end for economy (though comparison sites suggest that the majority of airlines have a similar pitch). Service onboard the first flight was a bit slow – for some reason only one of the crew took the trolley round, though there were three of them to cover the economy cabin – with the result that the trolley was in the passage for most of our 4-hour flight. The second (2-hour) outbound flight seemed similarly slow – but both of the return flights later that week were the opposite, with efficient service throughout.

46 people found this review helpful

This review is solely based on the opinion of a Silver Travel Advisor member and not of Silver Travel Advisor Ltd.

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