Really hope this service improves as it’s been a challenge for so long.
And when it does, will they sell it again … and the profit-makers discover that it will never make enough money and so things will deteriorate again? It does feel as if this is one line that really should be a public service
Lets hope it improves and quickly.
I use the service all the time so will update. The first thing they need to do is to replace the anciient trains that keep breaking down, bringing about serious delays and quite frequently cancellations. I have lost count of the number of announcements I have heard that trains are delayed or a service cancelled, due to a broken down train. Those that can use alternative transport have done so, I have been known to use the coach instead of the train even though the coach takes longer, simply because at least I know the Coach will run.
I am old enough to remember the days of British Rail, disruption, strikes etc. No thank you. My local company is South Eastern. Yes we sometimes, get delays and cancellations but that pales into insignificance compared with 50 years ago.
I have just heard on our local news that the East Coast line is going back into public ownership next month.
Sounds like it should go back to East Coast then. Perhaps this line should be the exception to the rule as far as private ownership goes.