I use the service all the time so will update. The first thing they need to do is to replace the anciient trains that keep breaking down, bringing about serious delays and quite frequently cancellations. I have lost count of the number of announcements I have heard that trains are delayed or a service cancelled, due to a broken down train. Those that can use alternative transport have done so, I have been known to use the coach instead of the train even though the coach takes longer, simply because at least I know the Coach will run.
I am old enough to remember the days of British Rail, disruption, strikes etc. No thank you. My local company is South Eastern. Yes we sometimes, get delays and cancellations but that pales into insignificance compared with 50 years ago.
I have just heard on our local news that the East Coast line is going back into public ownership next month.
Sounds like it should go back to East Coast then. Perhaps this line should be the exception to the rule as far as private ownership goes.
I wonder why this line is so difficult to operate?
East Coast (public operator) were very good and, I think, profitable? The service started to go downhill after it was transferred to private ownership again.