Welcome @Backstroke to our Silver Travel Forum – we hope that you enjoy being part of our friendly group of Silver Travellers. Please feel free to contact one of the moderators if you have any queries about using the Forum.
I’m glad you’ve been able to build a good relationship with your insurers. All too often one is faced with a call centre type set up where building relationships is difficult as the operator simply follows the script. Nice to hear there are some that are different.
Always have a conversation with your insurance company. We have built up a very positive relationship with our insurer over the past couple of years and have been able to ensure high quality cover against a number of new health issues at no additional cost.